Pre sale service
With more than 20 years experienced R&D group to provide you expertise packaging solution!
Boya provide a broad range of products for all kind of packaging include food use, industry use, smell proof bag .
We have professional sales department and a system introduction of all the product with their application for you to know all details of the product you are looking for ,When you don’t know which packaging is the most suitable for yours please just tell us what is the product you are packing then our professional R&D group will recommend some products related, all the specification ,application and technical data details will tell which is the best solution for you . Free sample also can be provided for you to see and test if it fit perfectly on your product .
At Boya QC department you can find below test equipment:
Nikon Industrial Microscope
● test the layer and structure of sample
● exactly single structure thickness
● Analysis the performance of film and do adjustment for production
● Microcomputer automatic operation with high accuracy
● Test transmittance and haze
Coefficients of Friction Tester
● Test static and kinetic coefficients of friction for the films and bags
● Improve food packaging speed
Heat Seal Tester
● Measure seal temperature and seal pressure
● At the fixed temperature and pressure to see the film whether can be heat sealed
Auto Tensile Tester
● class-one testing accuracy
● 7 kinds of independent procedure including stretch, stripping, heat seal etc.
● multi-force value sensor
● 7 testing speed
With our advanced test equipment and 20years experienced manager, we would like to provide you all the support we can. You may wonder how does our QC make any connection with you ,please see below :
● When you have a new material don’t know details please send us the sample we can help you to do the test
● Free test report for you to know more of the material you have.
● Video the whole process of the test ,You will know clearly of what we are doing .
● Free sample for you to test quality
Any time when you want to enter a new area with some advanced material ,don’t hesitate to ask us ,we would like to try new things ,innovation is one of the reason we founded Boya ,let’s work together on innovation !Boya is also your manufacture in China with low cost !
Packaging as one of the most important factor during the long time sea shipment we must make sure it is strong enough .No matter how long it is take on the sea we promise when you get our goods it is ready to deliver to your customer directly .Every packaging and labels are also customized, if you want to have an unique packaging just belong to you please feel free to tell us , our designer will work with you !
Boya provide you a wide range of the shipment term to choose ,FOB,CIF,CFR , are the most common term we use , no matter you are new buyer or experienced we will help you handle all the details .
After sale service
A sale is the first step but not the last. At Boya we build a long-term relationship with our customers by providing good after-sales service .
In Boya from the time we get your deposit, we will notify you immediately and tell you what we will do next of your order ,our production schedule ,your orders production static by take a video of your production for you to know clearly of your order process like start up the machine ,adjust ,test ,packaging , ready to deliver.
Before the goods loading we will also double check the quantity ,size and label ,if you want to test the goods by your own we can make a video together ,we will follow your order of which box which item you want to check till you satisfied .After the goods leave we will also take some original pictures for you .
Once the goods arrived the destination port ,if you have any questions on clearance please also feel free to tell us ,7*24 hours online service or email we will reply to you at our earliest.
After you receive the goods please check the look at the first time ,any damage feedback to us with some pictures at your first time we will take our responsible and find solution to improve ,let’s work together !You are the one to make us better .
For the questions of product usuage ,we can guide by email, document, online message ,video .If it’s some difficult technical problem we can also send our technical to your place to check and we negotiate .